Return and Refund Policy
At myLEDspace, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your purchase, we’re here to help.
1. Returns
- Items may be returned within [14 days] from the date delivered.
- To be eligible for a return, the item must be:
- Unused and in the same condition that you received it.
- In its original packaging, with all tags and labels attached.
- Some items may be non-returnable.
2. Proof of Purchase
To process a return, we require the original receipt or proof of purchase.
3. Return Process
- For mailed returns, customers are responsible for shipping costs unless the item is defective or the return is due to our error.
4. Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If your return is approved, we will process a refund to your original method of payment. Please allow [5-7 days] for the refund to reflect in your account.
- Shipping costs are non-refundable unless the return is due to our error or a defective item.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at myledspacex@gmail.com
6. Final Sale Items
Certain items are marked Final Sale and are not eligible for return or refund.
7. Late or Missing Refunds
If you haven’t received your refund after the stated time:
- First, check your bank account or contact your credit card company; it may take some time for the refund to be processed.
- If you’ve done this and still haven’t received your refund, please contact us.
8. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at:
myledspacex@gmail.com or 716-453-3369